Careers
WE NEED TALENTED, CREATIVE PEOPLE TO SHAKE UP THE EDUCATION INDUSTRY!
WE NEED TALENTED, CREATIVE PEOPLE TO SHAKE UP THE EDUCATION INDUSTRY!
Sales Department
Marketing Department
Students and Graduates
Location: Warsaw, Poland
What will you be doing?
You will communicate directly with our customers via phone call, email or chat and sales our digital agency services. Most of our customers contact us about digital marketing services. However, sometimes customers might find themselves stranded at our webpage not knowing what to do next, after order our service or have a problem with our services. You will provide them with answers, support, and solutions while committing to ensure an extraordinary customer experience.
What are we looking for?
It is useful if you have worked within customer service in the digital and marketing industry You have an excellent command of English in spoken and written form You are an advanced computer (Microsoft Office) and Internet user and you can search for relevant information about our services very quickly You have a professional attitude at all times at work and you do everything in time You are willing to learn new things and improve the old one You are able to adapt to the dynamic working environment, set your priorities and manage your time and work efficiently.
Location: Warsaw, Poland
What will you be doing?
The basic function of a customer service agent is to provide a friendly service to internal and external customers. The position could also involve processing customer’s orders, making bookings, liaising with other departments and administration. These responsibilities differ according to the industry the agent works in. The ideal customer service agent is people-oriented, highly motivated with a positive and friendly attitude.
What are we looking for?
Minimum of two years Customer service experience or the equivalent experience. Sometimes companies employ customer service agents without experience as trainees.
Customer Service Agents and Representatives (CSR) interact with customers and provide information about products or services as well as handling and resolving customer complaints. They communicate in a variety of ways – by telephone; by e-mail, fax, regular mail; or in person.
Location: Warsaw, Poland
What will you be doing?
StudyLand the team is growing. We are looking for candidates who can deliver our mission by providing “Excellence in everything we do” and maximize sales at every available opportunity while ensuring that customer receives the highest level of service education. You will ensure that the shop is fully merchandised according to the departmental layout and that shelves are kept fully stocked at all times or displayed in a manner that maximizes the selling opportunity.
What are we looking for?
Minimum age of 20 years
Minimum of 2 years job-related experience required preferably with previous Retail and or Customer Service experience
Must be willing to work shifts including weekends and night shifts
Outgoing personality with good interpersonal skills and the ability to work with a multinational team
Must possess excellent English communication skills